Privacy Policy

This privacy policy describes how VIGNOBLES FLORISOONE SARL uses the personal data you provide to us.

VIGNOBLES FLORISOONE SARL is committed to ensuring the highest level of protection for your personal data in accordance with European and French regulations. VIGNOBLES FLORISOONE SARL does not collect your payment information. All of your bank details are collected solely by our PCI-DSS certified payment providers, which guarantees secure payments. Nature of the information collected We collect information about you when you browse our website. This data may be provided directly by you or collected automatically. You may voluntarily provide us with information that we request; some of the information collected is personally identifiable (“Personal Data”).

Your title,

Your surname,

first name,

Your telephone number,

Your email address,

Your postal address,

We automatically collect certain data when you browse our website. Your computer’s IP address; Information about your computer, your connection method, your operating system, and the OS of your tablet or mobile device; The URLs of your connections, including the date and time, as well as the content you access on the Sites. Customer Relationship Management and Order Fulfillment The processing of personal data is intended for managing our customer relationship. In particular, this processing aims to carry out pre-contractual measures (e.g., preparing quotes) taken at the request of the data subject, to perform the contract to which the data subject is a party, and to comply with our legal, tax, and accounting obligations. The data subject is required to provide this data if they wish to use our products. If the data subject does not provide the data, they will not be able to become a customer or purchase our products. This data processing is for the purpose of fulfilling orders and managing our customer relationships. You may be contacted by our team regarding order tracking, to confirm items in your shopping cart, or for any technical questions.

Use of Google

Analytics Google processes the data mentioned in its privacy policy. This data includes, in particular, the IP address of the devices used to access the site. This processing is used for the purposes of analysis and statistical study of the use of our site. To prevent the collection and processing of data related to your use of the site by Google, you must follow Google’s instructions: http://tools.google.com/dlpage/gaoptout Protection of your personal data VIGNOBLES FLORISOONE SARL is committed to processing your personal data in accordance with regulations and undertakes, in this regard, to: Collect and process your personal data only for which you have given your consent, in accordance with your express instructions and the purposes for which the personal data was collected; Maintain the security, integrity, and confidentiality of personal data from the moment it is collected or recorded; Do not share your personal data with any third party whatsoever, except for those to whom it is strictly necessary to transmit personal data in order to fulfill delivery services; Implement a data security system; Alert you immediately in the event of a breach, loss, or unauthorized disclosure of personal data.

Data Retention and Your Rights Your personal data is retained for as long as necessary to support you in fulfilling our mission and the aforementioned purposes. Accounting documents and records are kept for 10 years as proof of accounting. In accordance with data protection regulations, you have the following rights regarding your personal data: You have the right to obtain confirmation as to whether or not your data is being processed, and if so, to access that data; You have the right to have inaccurate data rectified and incomplete data completed without undue delay; You have the right to have your data erased without undue delay, subject to our legal obligations to retain it; You have the right to restrict processing when you object to it, when you contest the accuracy of your data, when you believe its processing is unlawful, or when you need it for the establishment, exercise, or defense of legal claims. You have the right to object at any time to the processing of your data by VIGNOBLES FLORISOONE SARL, except in cases of compelling legitimate grounds. You have the right to lodge a complaint with a supervisory authority. You have the right to provide instructions regarding the fate of your personal data in the event of your death. In accordance with data protection regulations, you can exercise your rights and provide instructions regarding the fate of your personal data by writing to us at the email address accueil.vignoblesflorisoone@gmail.com or by mail to: VIGNOBLES FLORISOONE SARL, 33330 SAINT LAURENT DES COMBES, France. To enable us to respond to your request, it is essential that you provide us with your surname, first name, email address, and postal address. For certain requests, we will ask you for a copy of your identity card bearing your signature to verify your identity. You also have the right to lodge a complaint with the French Data Protection Authority (CNIL). In the event of a breach of our systems, we will immediately inform the relevant authorities and ensure that our customers are notified.